Before I start the review, I thought it would be beneficial to provide some brief background regarding my experience with smart phones. Doing so will level set the review for those of you who don’t know me.
The Hero is the first smart phone I’ve ever owned. I was formally with Verizon Wireless and used a “normal” mobile phone. I liked Verizon’s great network coverage. However, their customer service left a lot to be desired and their data phone plans were more expensive than what I wanted to pay.
The majority of my co-owners and some of my family have been avid smart phone users for some time so I tinkered with a variety of devices ranging such as full keypad BlackBerries, the BlackBerry Storm, and iPhones. Based on using other people’s phones, I knew I wanted either the Hero or an iPhone. I’m not saying the BlackBerry isn’t a good device, it is just more business focused than I desired and has an unattractive yet mostly functional user interface (UI). I say this so you know that I at least have some prior exposure to smart phones to help me in my assessment of the Hero.
Why not iPhone? Continue reading